30-Day Campaign Refund Policy

Our 30-Day Restaurant Marketing Campaign is backed by a conditional performance guarantee.

If, within 30 consecutive days of campaign launch, your restaurant does not receive a minimum of 100 incremental customer transactions directly attributable to our campaign, you may request a full refund of the $497 campaign fee, subject to the conditions below.

Refund Eligibility Requirements

To qualify for a refund request, the restaurant must:

1. Fully participate in the campaign by:

   • Approving marketing creatives within 48 hours

   • Maintaining normal business hours throughout the 30-day period

   • Honoring the promotional offer provided to customers

   • Allowing all recommended outreach (SMS, email, digital ads, and/or direct outreach) to run without interruption

2. Accurately track redemptions or transactions using the tracking method provided (POS data, offer redemption, or agreed-upon reporting method).

3. Submit a written refund request within 5 business days of the campaign end date, including requested supporting data.

Exclusions

Refunds will not be issued if:

• The campaign is paused, delayed, or altered by the restaurant

• Business hours are reduced or the restaurant is temporarily closed

• Staff fails to honor or promote the offer

• Inaccurate or incomplete transaction data is provided

• External factors outside our control materially impact operations (e.g., force majeure, utility outages, government shutdowns)

Processing

Approved refunds are processed within 7–10 business days to the original form of payment.

By purchasing this campaign, you acknowledge and agree to the terms of this refund policy.